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Data & Information > ICT Vendors
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VENDORS - The database are the ICT vendors in the country. The list is arranged alphabetically regardless of its business activities. Data elements of the database are as follows: Name of the Company, Contact Person, Position, Email Address, Telephone No., Fax No., Nationality, Activities and Services being offered.
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ABC
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GHI
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PQRS
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TUV
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WXYZ
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Name:
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ADVANCE CONTACT SOLUTIONS, INC.
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Nationality:
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Address:
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9th Flr, Citibank Center
8741 Paseo de Roxas Ave., Salcedo Village
Makati City 1227, Metro Manila
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Tel No:
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(632) 884-5200
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Fax No:
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(632) 884-5208
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Website:
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www.acspacific.com
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Email:
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marketing@acspacific.com
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Activity:
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Advance Contact Solutions, Inc. is a leading providers of outsourced multi-contact solutions.
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Services:
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INBOUND:
- Financial Services
- Inquiries Handling
- Help Desk
- Sales Acquisition
- Account Activation
- Payment Authorization
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Reservation
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Complaint Handling
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Information Lines
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Crisis Lines
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Direct Response Television
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Order-taking
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Overflow
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Mail Order Programs
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Customer Service Lines
OUTBOUND:
- Customer Satisfaction & Brand Loyalty Surveys
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Order / Sales Verification
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Announcements & Advisory
- Payment Reminders & Call Collection
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Customer Win-Back
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Traffic Generation
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Publishing – Account acquisition
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Publishing – Subscriber Reactivation
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Account Servicing – Retail Sector
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Up – selling
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Cross – selling
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Welcome Call Programs
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Anti-attrition Programs
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Telecollection
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Dealer Location
RESEARCH:
- Brand Awareness & Image Surveys
- Usage and Attitude Surveys
- Customer Segmentation Surveys
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Concept and Product Tests
- Communication Surveys
- Customer Satisfaction Measurement
BUSINESS PROCESS OUTSOURCING (BPO)
- Shared Financial & Administration
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Human Resource
- Claims
- Logistics
- Sales
- Litigation Support
- Medical Transcription
- Data/Image Conversion
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ADOC Report
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New EGF Guidelines
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National ICT Competency Standards
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